At BluRyn, we prioritize the quality and satisfaction of our customers. Due to the perishable nature of our products, we have a specific return policy to ensure fairness and clarity.

1. Eligibility for Returns or Replacements

  • Products can only be returned or replaced if they are defective, damaged, or if there is an issue with their quality upon delivery.
  • Returns or replacements will not be accepted for reasons such as a change of mind or dissatisfaction with taste, as these are subjective.

2. Conditions for Returns
To qualify for a return or replacement:

  • The product must remain in its original packaging, unopened, and stored under appropriate conditions (as instructed on the packaging).
  • Any issues must be reported within 24 hours of delivery.

3. Reporting an Issue
To raise a return or replacement request, please follow these steps:

  • Contact us at bluryn@bluryn.com/+91 22697 11587
  • Provide your order details (order number, date of purchase, etc.).
  • Attach photographs or other proof to substantiate your claim (e.g., images of damaged or defective products).

4. Refund or Replacement Process

  • Upon approval of your return request, BluRyn will either:
    • Replace the defective or damaged product at no additional cost, or
    • Issue a refund to your original payment method within 7-10 business days.
  • Refunds for delivery charges (if applicable) will be considered on a case-by-case basis.

5. Non-Returnable Items
The following items are not eligible for returns:

  • Products that have been opened, consumed, or tampered with.
  • Products reported beyond the 24-hour window from delivery.
  • Products not stored as per the recommended guidelines (e.g., not refrigerated or frozen).

6. Cancellation Policy

  • Orders can be canceled within 1 hour of placing the order by contacting our support team.
  • Cancellations after the product has been dispatched will not be accepted.

7. Contact Information
For any questions or to initiate a return request, please contact us at:

BluRyn reserves the right to amend this Return Policy at its discretion. Please review the policy periodically for updates.